TERMS AND CONDITIONS

Soul Magic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (www.soulmagic.info).
By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, and other contact details.

Appointment Information: Scheduling details, session history, and payment transactions.

Health-Related Information: Information you voluntarily provide related to your mental health concerns.

Technical Data: IP address, browser type, and website usage data collected via cookies.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage counseling services.

To schedule and confirm appointments.

To communicate with you regarding inquiries, updates, or support.

To improve our website and services.

To comply with legal and regulatory requirements.

3. Confidentiality & Data Protection

All personal information is treated with strict confidentiality.

We do not share your information with third parties except in cases where disclosure is required by law (e.g., risk of harm to self or others).

We implement security measures to protect your data from unauthorized access or misuse.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience.

You can disable cookies through your browser settings, but this may affect certain website features.

5. Third-Party Services

We may use third-party service providers for appointment scheduling, payment processing, or website analytics.

These third parties are required to protect your data and use it only for the intended services.

6. Your Rights

You have the following rights regarding your personal data:

Access & Correction: Request access to or correction of your personal data.

Deletion: Request deletion of your data, subject to legal requirements.

Opt-Out: Unsubscribe from marketing emails at any time.

7. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. After this period, data will be securely deleted.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Your continued use of our website after updates constitutes acceptance of the changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Soul Magic
2nd Floor, Holding No 85, Kulhad Chai Building, Ramdas Bhatta Bastee, Bistupur, Jamshedpur, Pin:- 831001, Near Hotel Ramada.
Enquiry@soulmagic.info
9262659999